9:30 a.m.-10:45 a.m. Keynote Speaker | Ballroom C
“How To Make A Difference In Your Life And The Lives Of Those Around You.” Speaker: Dennis Budinich
Dennis Budinich is the Chief Cultural Officer at Investors Bank. Throughout his entire career, Dennis has dedicated himself to helping others be their best by sharing with them the most effective success principles and how to apply them. In all of his high-energy learning programs, Dennis shares the information he acquired in the fields of positive psychology and self-science, as well as his personal experiences as a successful financial professional and entrepreneur.
Keynote Sponsored by:
11:00 a.m.-12:15 p.m.
Session 1 | Technology as a Source of Security and Revenue | Ray Cline, President/Owner, Libertas Consulting | Delaware Room
Internet security is so important today – especially since Technology is the glue that keeps us connected with family, friends, work school and play. We will discuss simple strategies using technology and common sense to protect our businesses, by keeping our work and “social life” separate. We will also discuss how to utilize technology and leverage partnerships to generate revenue in the process.
Session 2 | REAC | Eric Hodge, Spedient | Silver Lake
In this session, we will transfer knowledge from our HUD Certified Inspector, to your property management and maintenance staff, for the sole purpose of achieving or maintaining your status as a high-performing property. You’ll also learn about any new updates that may impact your property.
Learn what it takes to become or maintain your status as a high-performing property.
Find out the top reasons why properties perform poorly on their REAC.
Take a quick virtual tour of an actual REAC inspection.
Learn how to remediate current issues
Session 3 | Keeping Your Cool: Managing Conflict at Work | Vicki Myoda, Senior Consultant with Pi Midlantic | Kent Room
This workshop will help you examine your own conflict behavior and give you insights into the conflict styles of others. You will also learn a step-by-step process for addressing conflict constructively. This process will help you become more competent and confident in conflict situations and give you new tools to produce positive results and strengthen work relationships. THIS SESSION IS LIMITED TO 50 ATTENDEES.
12:15 p.m.-1:30 p.m. Lunch | Ballroom C
Luncheon Sponsored by:
1:45 p.m.-3:00 p.m.
Session 4 | Time Management | A.J. Johnson, President, A.J. Johnson Consulting Services | Ballroom A
One of our most popular courses, this 1.25-hour session is designed to assist site and property managers with improving their organizational and time management skills. The unique skills explained during this training will help management personnel defeat work overload, increase their effectiveness, take control of their time, and never again leave any job undone. Managers will learn how to make the best use of their time and resources and will learn a technique for follow up that is second to none. Training provided in this session can provide as big a benefit to the attendee’s personal life as it does for their ability to perform better on the job.
Session 5 | Disaster Planning | Andrew Goldberg, RestoreCore | Silver Lake
Disaster Planning Implementation leads you through the steps to putting together a disaster implementation plan. The class begins by discussing the types of disasters and the need for a communication and business continuity plan. Understand what having a plan means and who should be trained in how to implement the plan. HANDOUT
Session 6 | Facts About Fair Housing | Ines Hungria, Investigator, Delaware Division of Human Relations | Delaware
This session will give general Federal Fair Housing guidelines with overviews of protected classes with an additional focus on state-specific guidelines in the Tri-state area (Delaware, Pennsylvania, and New Jersey).
Facts About Fair Housing Session Sponsored by:
3:00 p.m.-3:30 p.m. Refreshment Break | Rollins Center Foyer
Break Sponsored by:
3:45 p.m.-5:00 p.m.
Session 7 | Keys to Avoiding an 8823 | A.J. Johnson, President, A.J. Johnson Consulting Services, Inc. | Ballroom A
This 1.25-hour session will provide tips on how to avoid being issued an 8823 by a State Agency, and will include definitions and examples of noncompliance, ensuring income-qualified households, understanding the risk habitability violations, traps relating to the use of common area, the General Public Use Rule, and a detailed review of new IRS positions relative to rents and fees. This training is designed for senior management staff, site managers of LIHTC properties, compliance professionals and owners.
Keys to Avoiding an 8823 Session Sponsored by:
Session 8 | Meet the HUD Team | HUD Representatives | Silver Lake
The HUD Team will discuss the following topics: What is the Resolution Team and why is your Asset on this team? How HUD rates your project. HUD has gone Electronic. HUD news.
Session 9 | When Assets Become Liabilities | Vicki Myoda, Senior Consultant with Pi Midlantic | Delaware
Everyone has preferred, “natural” styles of communication, risk-taking, delegating, decision-making, etc. Our styles develop over time, based on life experiences, and are usually changed only when we have a strong motivation to adapt them. This session is designed to develop self-awareness about what can sometimes cause the styles that may be our strengths to become liabilities, the impact of that on our personal and professional lives, and how we can learn to keep our strengths “in check.”
5:00 p.m.-7:30 p.m. Vendor Expo with hors d'oeuvres | Ballroom B
Vendor Expo Sponsored by:
8:00 p.m.-11:00 p.m. Networking Reception | Ballroom A
Networking Reception Sponsored by:
Thursday, SeptEMBER 27
9:00 a.m.-10:30 a.m. Networking Breakfast, NAHMA Presentations | Ballroom C
10:45 a.m.-12:00 p.m.
Session 10 | Your MOR Score | Jon Grobert, Director, PMAM | Ballroom A
Improve your next MOR score, by learning from the mistakes of others. This session will give an in-depth look at some common MOR findings and hear some Tips to improve your score.
EIV Master Binder System and EIV Tenant File Requirements
HUD Forms Cheat Sheet
Session 11 | Effective Enforcement of Smoke Free Housing Policies: Balancing the Sound Rationale for Smoke-Free Housing with Tenant Concerns | Diana T. Myers of Diana T. Myers and Associates, Inc. & Chris Gulotta of the Gulotta Group | Silver Lake
With the HUD rule requiring that all public housing go smoke free, both public housing authorities and other housing providers are adopting and implementing smoke free policies. The purpose of this session is to discuss approaches for developing and implementing smoke-free policies that are not only respectful of tenants but also comply with the new policy. Topics will include the need for a tiered warning system for lease enforcement, the importance of developing partnerships with service providers who offer smoking cessation programs and handling reasonable accommodation requests. Strategies to engage tenants in the process and messaging the change in policy to residents with the goal of minimizing pushback will also be covered.
Session 12 | Service Animals: Service vs. Support | Ines Hungria, Investigator, Delaware Division of Human Relations | Delaware
This session focuses on Service and Emotional Support Animals to include requirements, documentation, and questions that can be asked regarding persons with disabilities.
12:00 p.m. Conference Ends
Drawing for Prize
(Raffle ticket given with the return of the conference survey.)