Maintenance Matters agenda


8:45 am – 10:15 am
Three Concurrent Sessions

On the Front Line              
Presented By: Megan McGinty, Federation Housing
Integrated Pest Management in Action
Maintenance staff are the front line in the battle against bed bugs.  Training, management support, team work and providing the right tools has empowered our Maintenance staff and greatly reduced “fear of the unknown” associated with bed bugs.  Knowledge really is power! 

Appliance Maintenance    
Presented By:
George Cowden & Jeffrey Thompson, Multi Housing Depot by ARI
The appliance repair class will offer interactive training to attendees to give them a better understanding of basic operation, diagnostics and repair of appliances. Some preventative maintenance tips will also be presented. The class will cover refrigerators, ranges, dishwashers and a brief overview of microwaves. Attendees will come away with better and more efficient ways of solving appliance repair challenges faced in the daily performance of their jobs.

Maintenance & Managers: Breaking Down Barriers                             Presented By: Dwayne Bynum & Erin Devlin, Community Realty Management
Communication is the key to overcoming the daily obstacles maintenance and managers face. This session will provide tips on being an effective communicator and listener. We will troubleshoot examples of real life conflict that can arise and overview what can be done to break down barriers between maintenance and managers.

10:30 am – 12:00 pm
Three Concurrent Sessions

Fair Housing for Maintenance                
Presented By: Jenel Marraccini, Esq & Paul Cohen, Esq; Cohen, Willwerth & Marraccini, LLC  
We will examine fair housing laws as it applies to maintenance of a residential rental property throughout the state. We will delve into what both federal and state law states with regard to your role as part of the maintenance team including entering a unit, interactions with residents during maintenance, follow-up with tenants, dealing with vendors and other third party contractors and their interactions with residents, and handling resident complaints. We will also speak about up and coming areas of fair housing laws and how it applies to your every day encounters (such as how to deal with hoarding and emotional support animals).

Preventative Appliance Maintenance
Presented By: George Cowden & Jeffrey Thompson, Multi Housing Depot by ARI
The goal of today’s session is to achieve a better understanding of how to maintain appliances in order to help prevent serious breakdowns with attention to cleanliness, capacity, air flow, temperature, gaskets and safety.  The session will also address warning signs and what to look for. 

Mold Prevention and Remediation
Presented By: Andrew Goldberg, RestoreCore
How do I prevent mold from growing in my property?  What should I do if I find mold?  How do you remediate mold?  Can we clean it up in house?  This class will address these questions and more.  Come find out how to reduce your exposure to mold related issues and to learn how to protect your property and the health of the people who live and work there.

1:30 pm – 3:00 pm
Three Concurrent Sessions

The Perfect Turn: Achieving efficient quality apartment turnovers              Presented By: Wesley Miles, Asset Advisory Group
Turning apartments efficiently is among the most important tasks in residential property management. There are numerous factors and ideas that can potentially impede or improve efficiency. In this session we will look at the move out process, sequence of turn activities, final inspections, and much more. We will share ideas and discuss best practices to achieve efficient turnovers while ensuring quality standards are met or exceeded.    

Alternative Refrigerants NU 22B  
Presented By: Bruce Heberle and Bernie O’Connor, ICOR International
We will be discussing maintenance related issues when utilizing alternative refrigerants to using the traditional R-22 “Freon” Refrigerant as R-22 is phased out by the federal government. In particular, we will be discussing the alternative drop in replacement NU22B –How it functions, how it is compared to R-22 and other alternatives.

Hands On Training Sessions    
Presented By: Sherwin Williams, Tim Superka and Ryan Rubio
Drywall repair training is designed to teach a facilities person some basic techniques to repair various size holes in drywall and to bring them up to date on the most current materials that available today.  The session will discuss specific products and procedures to minimize the inconvenience to the resident of an occupied unit and reduce the labor time needed to complete a repair.    This training includes some basic painting skills needed to properly touch up the repair as well as some other techniques used when painting the interior of a unit.  In this session a few participants will be pulled from the audience to complete a large patch repair.  At the end of all of the sessions the team that performed the best repair will win a prize for their skill and participation. 

Additional Session
Presented By: DSW

3:15 pm – 4:45 pm
Three Concurrent Sessions

Kitchen Renovations A to Z            
Presented By: Scott Layman, Adam Guerra, Aaron Miller, Direct Supplies Warehouse
Do you have kitchen renovations scheduled in 2017?  If you answered, “yes” this class is a must-attend event.  Kitchen Renovations A-Z is designed to teach you everything you need to know for your upcoming project.  From selecting the best products to meet your goals, measuring accurately to avoid mishaps, to the final installation, Scott Layman, resident kitchen renovation expert at Direct Supplies Warehouse will provide you with a knowledge base that can only be gained through years of experience.  Attend this session to learn how to complete your upcoming kitchen renovations like a pro! 

Fire: Sprinklers & Alarms
Presented By: Joe Moravek & Fran McKay, Keystone Fire Protection Co.
Discussion of fire sprinkler systems, the different types (wet, dry, pre-action) and applications for each. What types of sprinkler heads are on the market, the temperature ratings and appropriate use of each. What causes a sprinkler head to discharge, the amount and volume of water discharged and the length of time a head will discharge once activated. Description of jockey pumps, backflow preventers and monitoring devices that report back to an alarm system. How fire sprinkler systems are inspection, the frequency and documentation required by JHA (Jurisdiction Having Authority). NFPA (National Fire Prevention Association) requirements.

Hands on Training Sessions    
Repeat Session at 1:30 pm


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Thursday, June 15
7:30 am-8:30 pm

Maintenance Matters Registration