A Rocky AHMA Webinar

Members: $99     Non-Members: $139 

In this webinar, participants will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and /or evicting a resident. This webinar is ideal for site managers, compliance staff, and corporate level property management staff.

Topics covered in this webinar:

• Hoarding

• Resident Harassment/Bullying

• Service Animal and Pet Infractions 

• Unauthorized Residents

• Damages Found During Inspections

• Non-Payment of Rent

• Repayment Agreements

• What to Say (and What Not to Say) When Documenting Infractions