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  • Radisson Hotel Philadelphia NE 2400 Old LIncoln Highway Trevose, PA 19053 (map)

Certified Professional Occupancy

A Comprehensive Course for Managers of Affordable Housing
Including Low Income Housing Tax Credit Developments

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff in affordable developments, including LIHTC. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Each participant will receive a copy of the 4350.3 Handbook at this course. The two and a half day program is composed of occupancy focused instruction. Participants will receive a voucher from their hosting AHMA to take the CPO exam independently on their own at their home office, or property. Students that successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an online national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program.

Fees and reasonable expenses for the course are an approved project expense for front-line staff. It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration.

 It is recommended that attendees bring a highlighter, a calculator and Post It notes to the course.

Online Registration Closed. Please call 856-786-2183 for registration information.

Cancellation Policy: Registration fees will be refunded less a $50 processing charge if received in writing 10 business days prior to seminar. Substitutions, but no refunds, can be made after that date.

This organization complies with Title III of the Americans With Disabilities Act (ADA). The site is accessible for individuals with disabilities and if a registrant requires special accommodations, please contact the AHMA office at least 10 business days prior to the date of the seminar.

Instructor: Heather Staggs, AHM, CPO, FHC, SHCM, HCCP
S.T.A.R. Momentum Compliance Consulting

Ms. Staggs brings knowledge from both sides of the industry. She is a 25-year veteran in the property management industry. She also managed both the PBCA Contract Administration and LIHTC Program Compliance departments for the Colorado Housing and Finance Authority (CHFA) and prior to that, she was a Project Manager with the U.S. Department of Housing and Urban Development. Heather is an expert in Fair Housing regulations as well as all other affordable housing laws and regulations. Ms. Staggs currently sits as the Chair person for the National Affordable Housing Management Association’s Fair Housing Committee. Her hands-on knowledge of applying the rules of the affordable housing industry assists management agents and owners across the country stay compliant with not only government agencies, but also with Fair Housing laws.


7:30 a.m.-8:15 a.m.  Registration
8:15 a.m.-12 p.m. Morning Session
12 p.m.-1:00 p.m. Lunch
1 p.m.-5 p.m. Afternoon Session
5:15 p.m. Adjourn
5:30 p.m.-6:30 p.m.  Review Session (Optional)

8 a.m.-12 p.m. Morning Session
12 p.m.-1:00 p.m. Lunch
1 p.m.-5:15 p.m. Afternoon Session
5:15 p.m. Adjourn
5:30 p.m.-6:30 p.m. Review Session (Optional)

8 a.m.-12 p.m. Morning Session

Hotel Information

Make your hotel reservation at the Radisson Hotel Philadelphia NE. Call them at (215) 638-8300 or visit them on the web at Mention the PennDel AHMA rate of $115 plus tax per night. Make sure to mention the PennDel AHMA rate and code PEND.