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  • Radisson Hotel Philadelphia NE 2400 Old LIncoln Highway Trevose, PA 19053 (map)

Certified Professional Occupancy

A Comprehensive Course for Managers of Affordable Housing
Including Low Income Housing Tax Credit Developments

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff in affordable developments, including LIHTC. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Each participant will receive a copy of the 4350.3 Handbook at this course. The two and a half day program is composed of occupancy focused instruction. Participants will receive a voucher from their hosting AHMA to take the CPO exam independently on their own at their home office, or property. Students that successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an online national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program.

Fees and reasonable expenses for the course are an approved project expense for front-line staff. It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration.

 It is recommended that attendees bring a highlighter, a calculator and Post It notes to the course.

Online Registration is Closed. Please call 856-786-2183 for more information

Download & Print Registration Form

Cancellation Policy: Registration fees will be refunded less a $50 processing charge if received in writing 10 business days prior to seminar. Substitutions, but no refunds, can be made after that date.

This organization complies with Title III of the Americans With Disabilities Act (ADA). The site is accessible for individuals with disabilities and if a registrant requires special accommodations, please contact the AHMA office at least 10 business days prior to the date of the seminar.

Instructor: Gwen Volk

Since 1984, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate income families.  Her experience includes 16 years as VP and CEO for a Midwest property management company and 13 years as compliance director for a Dallas firm overseeing LIHTC, tax-exempt bond, HOME, and Section 8 compliance on more than 50 properties in 11 states. Through Gwen Volk INFOCUS, Inc., she has provided HUD and Tax Credit training and consulting in 36 states.    Gwen has twice served on NAHMA’s board of directors and chaired its Fair Housing and Training and Education committees. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. She serves on the SHCM Technical (Exam) Committee and is the current chair of the SHCM Advisory Committee.  She holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations and is a NAHMA-certified trainer for the CPO, FHC and ACPO courses. Gwen is an informative and engaging instructor who uses an active learning approach.


7:30 a.m.-8:15 a.m.  Registration
8:15 a.m.-12 p.m. Morning Session
12 p.m.-1:00 p.m. Lunch
1 p.m.-5 p.m. Afternoon Session
5:15 p.m. Adjourn
5:30 p.m.-6:30 p.m.  Review Session (Optional)

8 a.m.-12 p.m. Morning Session
12 p.m.-1:00 p.m. Lunch
1 p.m.-5:15 p.m. Afternoon Session
5:15 p.m. Adjourn
5:30 p.m.-6:30 p.m. Review Session (Optional)

8 a.m.-12 p.m. Morning Session

Hotel Information

Make your hotel reservation at the Radisson Hotel Philadelphia NE. Call them at (215) 638-8300 or visit them on the web at Mention the PennDel AHMA rate of $115 plus tax per night. Use the booking code "AHMA".

Earlier Event: June 12
Bed Bugs 101 Webinar
Later Event: June 29
Luncheon & Business Meeting