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Documenting Tenant Infractions

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Sponsored by Rocky AHMA

In this webinar, participants will learn the proper methods of documenting resident files for any type of tenant violations. Heather Staggs with STAR Momentum will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. Topics covered in this Webinar:

  • Hoarding
  • Resident harassment/bullying
  • Assistive animal infractions
  • Pet violations
  • Unauthorized occupants
  • Damages found during inspections
  • Non-payment of rent
  • Repayment agreements
  • What to say (and what not to say) when documenting violations